Privacy Policy
Netronix Solutions LLC (“Netronix”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or interact with our AI, SMS, or communication systems.
By using our services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Netronix Solutions LLC
15427 Sableton Crest Ln
Cypress, TX 77429, USA
- Email: info@netronixsolution.com
- Phone: +1 (281) 767-8133
We provide:
- AI receptionist & automation systems
- SMS and call communications
- Web development & digital marketing
- Lead generation systems
- Client dashboards & SaaS tools
2. Information We Collect
A. Personal Information
- Name
- Email address
- Phone number
- Business information
- Billing and payment details
- Contact preferences
B. Automatically Collected Data
- IP address
- Browser/device information
- Cookies
- Pages visited
- Usage behavior
- Referral source
C. Communication Data
- SMS messages
- Call recordings (if enabled)
- Chat transcripts
- Appointment data
- Support conversations
D. Client Data
- Leads
- Customer contact details
- Appointment information
- Campaign performance metrics
We process client data strictly on behalf of our clients.
3. How We Use Your Information
- Provide and operate our services
- Power AI receptionist systems
- Send SMS or voice notifications
- Schedule appointments
- Deliver marketing campaigns
- Improve service performance
- Process payments
- Provide customer support
- Ensure system security
- Comply with legal obligations
We never sell your personal information.
4. SMS & Call Communications Consent
- Appointment reminders
- Service notifications
- Customer support messages
- Marketing or promotional messages (where applicable)
Message frequency may vary. Standard carrier rates may apply.
- Reply STOP to unsubscribe
- Reply HELP for assistance
- Email: info@netronixsolution.com
We comply with TCPA, A2P 10DLC regulations, and carrier messaging rules.
5. AI Systems & Call Recording
- AI chatbots
- AI voice agents
- Automated calls
- Conversation logging
- Call recordings for training and quality
By interacting with these systems, you acknowledge that communications may be processed or recorded.
6. Cookies & Tracking Technologies
- Improve user experience
- Analyze traffic
- Measure performance
- Run advertising campaigns
We may use Google Analytics, Meta Pixel, and other marketing tools. You can disable cookies through your browser settings.
7. Data Sharing
- Cloud hosting services
- SMS/telecom providers
- Payment processors
- Analytics platforms
- Legal authorities when required
We do NOT sell or rent personal data.
8. Data Security
- Encryption
- Secure servers
- Access controls
- Firewalls
- Monitoring and logging
No system is 100% secure.
9. Data Retention
- Service delivery
- Legal requirements
- Business operations
You may request deletion of your data at any time.
10. Your Privacy Rights
- Access your data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Opt out of marketing
- Request data portability
Contact: info@netronixsolution.com
11. International Data Transfers
Your information may be processed in the United States or other countries where our servers or partners operate.
12. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect children’s data.
13. Third-Party Links
We are not responsible for third-party privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services constitutes acceptance of changes.
15. Contact Us
- Netronix Solutions LLC
- Email: info@netronixsolution.com
- Phone: +1 (281) 767-8133
